- Store Policy
Default freight rates apply to shipments within the continental US. Oversized items that may incur additional freight fees will be quoted to the end user and those charges authorized prior to shipment. International shipments that may incur additional freight fees will be quoted to the end user and those charges authorized prior to shipment. All taxes or duty incurred on shipments received outside of the continental US are the responsibility of the end user, not Adventure Sport, Inc.
All shipments are F.O.B. Adventure Sports, Inc. Any and all freight damage is the responsibility of the carrier, and must be claimed with an agent of that carrier. Adventure Sports, Inc. Will assist with your freight claim assuming all supporting documentation is provided. A receiving document, signed by the end user, that includes a brief description of the damages, along with a proof of purchase receipt copy, stating the claimed items' value is necessary when filing a claim.
Be certain to inspect each parcel thoroughly for any damage to the packaging and/or goods therein. Insist that the courier/driver remain on hand, provides ample time to inspect your goods, and note any damage as necessary on the bill of lading, way bill, etc. Any claim not accompanied by this supporting documentation will be denied by the carrier.
Orders Ship between 2 and 4 business days depending on availability.
Adventure Sports reserves the right to hold any order for a security review.
If your order is affected, you will be notified within three business days.
Payment Terms Policy:
Payment required on order
Full payment required before order procesing
Shipping cost depends on size of item ordered and shipment location, these costs depend on variations determined by our shipping partners (USPS, FedEx, UPS)
Freight paid by customer except when a Free shipping policy is active
Only accepted within 4 weeks of shipping date.
Return authorization is required. Please provide the Order # and customer name and contact info in order to start the return process.
Freight paid by customer
(except in case of damaged material or shipping error)
Credit will be issued only on items returned in perfect conditions and original packaging.
We'll refund or credit the value of the item and any taxes you were charged.
Shipping charges are nonrefundable.