Ready to take the ride of a lifetime and join the team behind Adventure Sports, Cabrinha and Dakine Wind?

Send us your resume!

support@adventuresportsusa.com

For all of your water sports needs, Adventures Sports is your leading premier equipment location. From all the equipment for every water sport you can think of to the lifestyle, apparel and accessories on and off the beach, join the team! We are looking for new candidates to join our Customer Service team in our Miami Headquarters.

Please Email Resumes: support@adventuresportsusa.com

Job Description 

• Respond to all inbound dealer communications via phone, skype, and email, etc.
• General customer relations
• Effectively and efficiently handle communication with all independent sales reps and outside sales executives regarding sales, orders, and customer service issues
• Complete management of order fulfillment from order submission to ensuring that backorders and future orders are filled accurately and in a timely manner
• Effectively and efficiently handle online sales, servicing and support
• Solve a variety of customer service issues as they relate to the sales division
• Secure new and add-on orders via sales calls, attendance of promotions and demo events, dealer meetings and trade shows, and participation in other activities
• Assist Division Managers in periodic activities such as drafting inventory and sales documents, letters to retailers, updating of dealer information in ASI systems, etc.
• Assist with entering warranties into the system
• Achieve the monthly sales goals established by management
• Participate in the recruitment of new accounts
• Participate in the sorting and counting of year-end inventory
• Other duties as assigned

Qualifications:

• High school diploma or equivalent required, college degree is helpful • Knowledge and/or experience of the water sports industry a plus

Experience:

• Ability to confidently assist customers and sell products via the telephone, online, or face to face

Skills:

• Prior experience with CRM, B2B systems, and Shopify • Microsoft Office experience required with strong proficiency in Excel • Must have excellent written and oral communication skills; bilingual with Spanish a plus • Team player mentality • Ability to solve simple to complex problems efficiently • Quick and reasonable decision making skills • Excellent organizational skills and ability to prioritize skills • Candidate must be able to work independently • Customer service focused • Detail oriented

We are hiring full-time and part-time for our retail locations in Miami. Work in a great, high paced environment stoking customers out with their new gear!

The season is around the corner! We are always on the lookout for concession instructors and team members for the season. Come have an awesome windy season in Miami!